Like nearly all RV / trailer manufacturers in recent years, Forest River is great at making money and huge numbers of units, but terrible at making quality trailers. The horror stories online about careful selection of a Continental Cargo model and options and then finding that the factory is in such a rush that they don’t bother to read their own build sheet or QC the results, or substitute whatever you ordered for whatever is handy, are still true, at least at the plant in Silverton, OR. On top of that little nightmare, their entire column of screws had completely missed the frame at the front left corner of the unit. Once the interior plywood was removed, I could just push the aluminum siding away from the frame there with my hand. It was literally left to fend for itself with no support at one of the most critical points of pressure and wear on the trailer. Do they care? By the time you see it all, what can they do? Are you going to drive to the factory? Do you want another set of screws drilled into the side next to the ones that missed? Do you think they want to own up to and correct everything missing and wrong? Of course not. They don’t even have it all in stock. If you’re ordering less than a thousand trailers, how can they take the time to mess with details? If you buy one, plan on inspecting and holding them accountable for what they built before you leave the factory. Then plan on fixing the rest that you find yourself or having a local shop do it that you know and trust. Customizers like Nord Euro are great for that.
+ PROS: Lots of options at a decent price if you’re using the right dealer.
- CONS:Options you order won’t necessarily be included with your unit, or built as described, Structural build can be badly flawed but hidden. Once found, the warranty may be passed or fixing it may be impractical.
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Since I live quite a few hours from the factory I had the 14′ cargo trailer delivered to my residence. It was delivered in excellent condition but after detailed inspection later in the day I discovered that the side door does not close properly. This could have been remedied at the factory during a final inspection before handing over to the customer. Is there even a final inspection? If the ill-fitting door can be delivered to the customer then I’d have to say no. Also, the exterior color is not what I ordered.
+ PROS: Options available.
Sales rep was very knowledgeable and helpful.
- CONS:Lacking quality control during the build as well as any final inspection.
Like nearly all RV / trailer manufacturers in recent years, Forest River is great at making money and huge numbers of units, but terrible at making quality trailers. The horror stories online about careful selection of a Continental Cargo model and options and then finding that the factory is in such a rush that they don’t bother to read their own build sheet or QC the results, or substitute whatever you ordered for whatever is handy, are still true, at least at the plant in Silverton, OR. On top of that little nightmare, their entire column of screws had completely missed the frame at the front left corner of the unit. Once the interior plywood was removed, I could just push the aluminum siding away from the frame there with my hand. It was literally left to fend for itself with no support at one of the most critical points of pressure and wear on the trailer. Do they care? By the time you see it all, what can they do? Are you going to drive to the factory? Do you want another set of screws drilled into the side next to the ones that missed? Do you think they want to own up to and correct everything missing and wrong? Of course not. They don’t even have it all in stock. If you’re ordering less than a thousand trailers, how can they take the time to mess with details? If you buy one, plan on inspecting and holding them accountable for what they built before you leave the factory. Then plan on fixing the rest that you find yourself or having a local shop do it that you know and trust. Customizers like Nord Euro are great for that.
Since I live quite a few hours from the factory I had the 14′ cargo trailer delivered to my residence. It was delivered in excellent condition but after detailed inspection later in the day I discovered that the side door does not close properly. This could have been remedied at the factory during a final inspection before handing over to the customer. Is there even a final inspection? If the ill-fitting door can be delivered to the customer then I’d have to say no. Also, the exterior color is not what I ordered.